Nintendo. You underestimate your following.

So I got home last Thursday to find my Wii alerting me, beckoning me to come listen to what it had to tell me. I hurried to turn on the TV to find what Wii wanted to tell me. This is when I learned of the new Wii Remote Jacket, or the Wiimote condom. I can say that I was very impressed by Nintendo’s loyalty to its customer base to supply these to existing owners of Wii Remotes. I immediately got on my iMac and placed an order for 4 new shiny jelly jackets. Well it turns out that most of the US came home from work Thursday to find their Wii calling out to them and did the same thing. When I submitted my request to nintendo.com the confirmation of order page failed to load, my guess being that the actual back end script to process the order pooped out. Checking my nintendo.com account showed that I had no orders. I sent Nintendo an email allertring them of this problem and went to bed. On Friday I discussed the issue with my fellow Wii owning co-workers and they had the same issue. Nintendo let me know that they were aware of the problem and hoped to have it resolved before the October 13 ship date. Hopefully they do. I think what would have been a better user experience would be if you could have processed the order on the Wii. I mean why not, if it has internet access and it knows its serial number, why should I have to enter it into a text box. Really Wii should have been able to handle the whole thing, they could have queried the Wii, asked it how many Wiimotes it currently had configured and then sent than many jackets to my registered address. I still commend them for giving them out for free, but it could have been automated a little better.